Shipping policy
Shipping Policy
Shipping Area
Things by Marvin currently ships only within the contiguous United States — the lower 48 states — plus Washington, D.C.
We do not currently ship to:
- Alaska
- Hawaii
- Puerto Rico
- Guam
- U.S. Virgin Islands
- Other U.S. territories
- International destinations
Processing and Production Time
Most Things by Marvin products are made to order.
Production and fulfillment generally take about 2–5 business days before an order ships.
Some products may be completed sooner, while others may require additional time during high-volume periods.
Shipping Methods and Delivery Estimates
Available shipping methods and prices are shown at checkout.
Delivery dates are estimates and are not guaranteed.
Carrier delays, severe weather, address issues, holidays, and other events outside our control may affect delivery times.
Tracking
When tracking information is available, it will be sent to the email address or phone number provided with your order.
Shipping Address Accuracy
Please review your shipping address carefully before submitting your order.
If you notice an error, contact us as soon as possible at support@thingsbymarvin.com.
Because production can begin quickly, address changes cannot always be guaranteed after an order is placed.
Lost, Delayed, or Missing Orders
If your order appears delayed or has not arrived, contact us at support@thingsbymarvin.com and include your order number.
We will review the available tracking information and help determine the next step.
Damaged or Incorrect Orders
If your item arrives damaged, defective, or incorrect, contact us promptly with your order number and photos when available.
Please do not return an item without authorization.
Contact Us
For shipping questions, contact:
Things by Marvin
Email: support@thingsbymarvin.com